What is eSHOP? |
eSHOP is a feature-rich eCommerce platform, built-in with Web
Content Management System capabilities with intuitive and in-context
editing tools. This provides online merchants with complete control over
the look, content and functionality of their eCommerce store.
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Benefits
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Engage your customers with a wide range of features (such as feedback, calendar, mailing list) |
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Complete hosting solution |
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Web-based for easy access |
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Supports foreign exchange rate |
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Easy-to-use web builder tools |
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Provides reports |
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Allows greater control over product catalogue management |
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Improves visitor's experience by creating a consistent look and feel using web layout template |
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Included in the eShop package are the following key features: |
| Site Management The
site management supports multiple currencies, and is able to be viewed
in different languages. The administrators would have a panel to control
the eShop site, and can contact customers via emails or newsletters.
Information Pages are displayed and updated using a built-in content
management system. |
| International Support The
site features multi-currency support for
international users. Information on the currency exchange rate is also available. Buyers can separate their Shipping Destination Address with
Billing Addresses, which allows for purchasing gifts or other purposes. |
| Marketing Promotional Tools Include tools to set promotional prices either by percentage or fixed amount that can be restricted for certain products. |
| Shipping The
shipping engine includes on-site tracking from customer accounts, and
buyers would be charged a flat rate per order. eShop also provides
owners the ability to define the rates to be applied to differing
weights and destinations, which will then be tabulated into a table for
ease of viewing. |
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Payment The allowed modes of payment include:
PayPal, Credit Card, and Cheque. Multiple payment gateways are
integrated: PayPal, RBS World Pay or eNETs. |
| Order Management With
this feature, owners can view, edit, create and fulfil orders from the
admin panel; they can also create and print invoices and shipments for
each order. In addition, new customer can be created, and the user will
be able to view shopping carts of selected customers. A notification
email will be sent when a new order is received. |
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Customer Service This feature consists of several
tools such as an electronic contact form, with feature-rich Customer
Accounts, Order History, and Account Order Tracking, Restore Password
service, Order management and Account update emails. |
| Customer Accounts Visitor
and buyer can register for customer accounts. Here they can find
various order-related features listed on the Account Dashboard such as
order status and history, re-ordered or recently ordered items, billing
and shipping information, Product Previews,
RSS or wish list etc. |
| Product Browsing Under
Product Browsing, buyers can view stock availability or add a product
to their wish lists. In addition, they can select from various product
options, view products in groups, and write product reviews. Buyers also
have the ability to make reference to others with the email-to-a-friend
feature. |
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Catalog Browsing An electronic catalog can be
accessed for a range of information and functions, including recently
viewed or compared products, product tags filtering, product reviews and
product listing in grids or list format. |
| Catalog Management With catalog management, users can make use of the inventory management,
which includes checking on backordered items, simple configuration and
customization of Product Listings such as uploading of images. In addition,
users can define categories for sorting, and
perform various other functions. |
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